Buyer Checklist
There are lots of wardrobe and shower screen suppliers around. Here are some questions to ask to help you make the right choice.
General
Check your rights
Question: Does your supplier have a licence number?
The Office of Fair Trading issues licence numbers to companies that meet certain criteria. This means that your consumer rights are being protected. Refer to page 3 & 10 of Department of Fair Trading Consumer building guide.
Betta's Solution: We hold a licence issued by the Office of Fair Trading (lic. no. R77833).
Check legality
Question: If your job is valued at over $1000, will your supplier give you a legally binding contract, backed up by the Office of Fair Trading’s Consumer building guide?
For a job of this value, a legally binding contract offers you protection in the event of anything going wrong. The contract also gives you the reassurance that you are dealing with a reputable company that carries out reliable work.
Betta's Solution: We always issue a contract for any job over $1000, along with a copy of the Office of Fair Trading’s Consumer building guide.
Check reliability
Question: Does your supplier’s offer seem too good to be true?
Then it probably is! Copycats offering inferior work at unrealistic prices are rife in the building industry. A lower price probably means lower quality materials, poor service - and possibly even a fly-by-night supplier who might let you down. Ask Betta Wardrobes and Shower Screens.
Betta's Solution: We’ve been in business for over 35 years. We’re serious about crafting stylish wardrobes and shower screens that are also built to last. We are quality assured therefore we devote a lot of time to ongoing training and to sourcing premium products so that neither we, nor our materials will let you down. As a result we can confidently offer a 15 year warranty on wardrobes and 5 year warranty on shower screens.
Check quality
Question: How can I view the quality of my supplier’s product?
Betta's Solution: We have 9 showrooms for your convenience. Why not visit your local showroom to simply compare.
See also Wardrobes Checklist and Shower Screen Checklist


